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1. Who do I contact for Community Support in the Kneehill Area?

Kneehill Regional Family and Community Support Services are here to help and support residents during COVID-19. Call 403-443-3800 to connect over the phone, or to make an appointment. Calls will be answered between 9 am - 12 pm, and from 1 pm to 4 pm.

• Social/Emotional supports are available through your Family Resource Worker. Messages are confidential and regularly checked during business hours. Call 403-443-3800.
• Community Volunteer Income Tax Program- A modified version of this program is also available.
  Call 403-443-3800 for eligibility and to make an appointment.  

If you schedule an in-person appointment with KRFCSS, please follow all protocols set in place for COVID-19 to protect volunteers, staff, clients, and our communities.

Visit the Kneehill Regional FCSS website.

2. I need mental health support. Where do I go?

The COVID-19 pandemic can have a significant impact on mental health.

Local Supports

Kneehill Regional FCSS

• Social/Emotional supports are available through your Family Resource Worker. Messages are confidential and regularly checked during business hours. Call 403-443-3800.

Non-Local

Online resources are available if you need advice on handling stressful situations or ways to talk to children.

• Help in Tough Times (AHS)
• Mental health and coping with COVID-19 (CDC)
• Talking with children about COVID-19 (CDC)
• COVID-19 information for young kids and students (PDF, 122 KB)

If you need to talk, call the 24-hour help lines:

• Mental Health Help Line at 1-877-303-2642
• Addiction Help Line at 1-866-332-2322

Additional resources are available at alberta.ca/mentalhealth.

Wellness Together Canada: Mental Health and Substance Use Support

The Wellness Together Canada mental health and substance use support portal gives access to psychological and social supports for you or someone you know. The portal provides free online resources, tools, apps and connections to trained volunteers and qualified mental health professionals.

Visit https://ca.portal.gs/ 

Togetherall

If you’re struggling to cope, you don’t have to do it alone. Togetherall offers a safe, and anonymous community to connect from anywhere, at any time. Visit https://togetherall.com/en-ca/ for more information. 

3. How do I talk to my kids about COVID-19?

The Alberta Government has resources to help explain COVID-19 to children. Download Frequently Asked Questions on Novel Coronavirus (COVID-19) for Young Children and Students.

4. How can I help my community during COVID-19?

Neighbours helping Neighbours Program

Kneehill Regional FCSS is offering additional supports to assist area residents confined to their homes. They are looking for volunteers to assist with supplementing what regional businesses are already offering, whether it’s helping someone with their grocery shopping and dog walking or other errands – any little assistance you can offer will go a long way for someone in need.

Find out more: Community Helpers, Neighbours Helping Neighbours during COVID-19.