Coronavirus (COVID-19) Information for Residents

COVID-19

On this page:

  1. In-person appointments start June 10

    With the Province moving into Stage 2 of their "Open for Summer" plan, Kneehill County is now offering in-person appointments at the office as of Thursday, June 10, 2021. Read on...
  2. Alberta: Open for Summer

    On May 26 the Province of Alberta announced the "Open for Summer" plan, a three-stage road map to lifting COVID-19 health restrictions and safely getting back to normal. Read on...
  3. Kneehill County's COVID-19 Response

    Kneehill County staff and administration continue to implement measures as advised by the province and Alberta Health Services to prevent the spread of COVID-19 in our communities. Read on...
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Kneehill County

 Kneehill County Service Status as of June 14, 2021

SERVICE

MODIFICATION

FACILITY STATUS

Campgrounds and Parks


Campgrounds opened May 21, 2021.
Horseshoe Canyon and Orkney Viewpoint are now open for the season. 

Council & Committee Meetings

Regular Council meetings continue.Residents can watch Council Meetings live online, via Kneehill County’s Youtube Channel.

Customer Service

The Administration building is now accepting appointments for in-person services. Please call 403-443-5541 to make an appointment with staff.

Animal licensing is available online.
Tags will be sent to residents in the mail.

Thank you to our vendors for their support during this time. Please direct any inquiries to 403-443-5541, or email the office. 
The admin building is open to the public by appointment only.

Customer service is available during regular business hours.
Call 403-443-5541 or email the Office.

Enforcement and Patrol

Peace Officers continue to patrol our communities.Residents can submit public health order violation complaints online through AHS, or by calling 1-833-415-9179. 

Fire & Emergency Services

Emergency responses for fire remain in service. Fire personnel may have increased personal protective equipment and may use discretion in attending sick person calls where the ambulance is already on their way.

911 Emergency Dispatch remains in service through a contracted service provider.
Continuing service, deemed essential.

Fire Permitting

No fire bans or restrictions are in effect. 
Visit our Fire Ban page for more information.

Fire Safety Codes

Fire Safety Codes Officers are available to help you calculate occupational load limits under the new COVID-19 restrictions.Please call 403-443-5541 for assistance.

Kneehill Regional Family and Community Support Services

Available to assist residents in the Kneehill area by phone or appointment only.  Call 403-443-3800 for assistance between 9 am and 12 pm,
and from 1 pm to 4 pm.
www.krfcss.com

Planning & Development Services

Development, subdivision and safety code permits are available by appointment, through email and over the phone.

Please call 403-443-5541 to book an appointment with staff.

Safety codes permits are being processed at this time. Call the office, 403-443-5541, to be redirected.

Playgrounds

All of Kneehill County’s playgrounds (playgrounds in Torrington, Swalwell, Huxley, Wimborne and at Keiver’s Lake) are open. Continue following Provincial COVID-19 gathering restrictions, and use at own risk. Playgrounds are open, use at own risk.

Public Engagement and Events

All Kneehill County Workshops and Events will be held virtually until further notice.Visit our events calendar for more information. 

Roads


Continuing service, deemed essential.

Tax Certificates & Assessments

The Administration building is now accepting appointments for in-person services.

Call 403-443-5541 to book an appointment with staff.

Transfer Sites

Kneehill County Transfer Stations (Torrington, Linden, Carbon, and Three Hills) remain open.  Visit our Transfer Site page for hours of operation and more information. Please continue to follow all AHS guidelines (physical distancing, masking, etc.) when interacting with Kneehill County staff. 

Utility Payments

The Administration building is now accepting appointments for in-person services. Please call 403-443-5541 to make an appointment with staff.

The admin building is open to the public by appointment only.


Water and Wastewater Services

The utilities billing office is now accepting in-person appointments.

Utilities will continue to operate essential services during this time. Please continue to follow all AHS guidelines for COVID-19 safety, including physical distancing and masking, when interacting with County staff.

Water and wastewater services will continue.

Call 403-443-5541 to book an appointment with Utility Billing staff. 


Kneehill County is carefully monitoring the COVID-19 health risk for any new developments and will follow public health restrictions for mass gatherings, recommendations for social distancing and other safety protocols in accordance with Alberta Health Services’ (AHS) and the Government of Alberta’s public health actions. 

Frequently Asked Questions

Have a question not listed here? Let us know! Email Office@kneehillcounty.com, or call 403-443-5541. 

Kneehill County COVID-19 News Releases